We accept returns of our products only if a product is proven defective or was shipped
in error, for a period of 30 days from receipt of the product. If a product was proven
defective, or shipped in error, a replacement will be shipped at our expense immediately
upon receipt of the defective product or the product shipped in error.
Partially for this reason, we strongly recommend you discuss supplementation with any
of our fertility supplements with your physician before placing an order.
A cancellation request is accepted only if it is received before the product is shipped out
of our facility. If you need to cancel your order, please contact us as soon as possible
via chat on our website or email us at firstname.lastname@example.org. Once the
order leaves our facility, we cannot accept cancellations.
Refunds will be issued within 15 days of receipt of the authorized return to the same
credit card account used for original purchase.
To receive either a replacement product or a refund, a return authorization (RA) number
must be obtained first. Returns without such prior RA will not be accepted. To receive
an RA, please contact us via chat on our website or email us